Call your ISP (Cox) and see if there’s anything they can do about it.

Check and repair any faulty components on your home network (PC, router, cables, drivers).Test Cox packet loss by running a pathping test using CMD or Speedtest by Ookla’s packet loss test.Click on VPN server below the switch button.Ĭheck price Visit website 2.This means that you have a lot of fast connection options to choose from.įollow these steps to connect to a US server close to you We highly suggest using PIA to bypass Cox’s packet loss issue because it has over 35 000 servers, covering all 50 US states. How to use PIA’s servers to fix packet loss Using a fast VPN server can really help fix Cox high packet loss, especially when it’s caused by network congestion. Start using it to see if the problem has been solved.Īfter you connect to a server, check your speed and see if it’s improved.The app will automatically secure a connection with the best server for your configuration. Connect to low latency or low ping server.Download and Install Private Internet Access to your device.Using a VPN like Private Internet Access (PIA), you will be able to route your traffic through one of PIA’s many servers instead of Cox’s congested network. VPN will let you route your traffic through their servers, allowing you to establish faster connections than you would have if you were the servers of your ISP. Using a VPN is probably the easiest way to fix Cox packet loss at home. It essentially consists of them artificially slowing down connections to prevent customers from using too much data.Īmong other factors that might weigh in on the occurrence of packet loss, we remind of router errors, hardware/software issues, bad Ethernet cables, using WiFi instead of wired connections, and even host errors (destination server). Too many people connect and the network is not able to handle this many requests.Īnother common cause is the fact that Cox throttles bandwidth. Network congestion is the primary culprit since most Cox users complain about packet loss during peak hours. The primary causes for Cox internet packet loss are network congestion and bandwidth throttling. The latter is one that we’ll focus on since our guide aims to give you the know-how on packet loss, help you understand what are its most common causes, and how to fix it without too much effort.

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